Building & Puzzle Games

Frequently Asked Questions

Do you offer free shipping?

Yes, we provide free standard shipping on all orders

What is your refund policy?

Returns Eligibility:
We accept return requests only in the following cases:

  • Product is defective or damaged upon delivery
  • Wrong item delivered
  • Product is significantly different from the description

Return Request Window:
You must raise a return request within 5 days of receiving your item by contacting our support team at [your email].

Return Conditions:

  • Items must be unused, unwashed, and in their original packaging.
  • Proof of issue (photos/videos) must be shared with your request.

Refunds:
Once your return is approved, your refund will be processed to your original payment method within 5–7 business days.

No Returns For:

  • Change of mind
  • Delayed shipping
  • Used or damaged items due to customer handling

How long will delivery take?

Delivery usually takes 4–7 business days depending on your location. Remote areas may take slightly longer. You'll receive a tracking link once the order is dispatched.

What payment methods do you accept?

We accept UPI, Debit/Credit Cards, Net Banking, Wallets, and Cash on Delivery (COD)